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Effective Requirements Gathering
(1 Day)

Course Description:
The latest literature in the field of project management emphasizes the connection between project success and effective requirements gathering. Organizations have now acknowledged the need for staff trained in business analysis to support project objectives by accurately and thoroughly eliciting and documenting project requirements. In its Fourth Edition of “A Guide to the Project Management Body of Knowledge (PMBOK Guide)”, published in 2008, the Project Management Institute has added a process called “collect requirements” under project scope management. The importance of complete and accurate requirements to project success is now widely accepted.

This one day course will provide practical tools for eliciting requirements from stakeholders and capturing them in an accurate, complete and actionable manner. Students will learn the key planning activities for requirements gathering, and will move on to elicitation techniques such as brainstorming, workshops, document review, and surveys. They will also review and take away sample requirements templates that they can use on projects in the future.

Intended Audience:
Customers, project team members, project sponsors, functional managers, operations managers, vendors, business partners, or anyone in an organization who would like to learn more about effective requirements gathering. Professionals who would like to learn more about good requirements planning and elicitation techniques.

Project Management Overview or Introduction to PMI’s “A Guide to the Project Management Body of Knowledge (PMBOK Guide)” is strongly recommended but not required.

Course Content:
Introduction to Requirements Gathering
  • Key business analysis terms
  • Definition of elicitation
  • The business requirements document
Planning for Requirements
  • Assembling the project team
  • Review of existing project documentation
  • Basing deliverables on project complexity
  • Conducting a stakeholder analysis
  • Choosing and modifying a project life cycle
  • Creating a requirements management plan
Requirements Elicitation
  • Brainstorming techniques
  • Elicitation workshop sessions
  • Types of interviews
  • Successful interview tips
  • Rules for effective interviews
  • Requirements elicitation surveys
  • Documentation reviews
  • Interface analysis
  • Gathering supplemental requirements
PMBOK Guide:
Knowledge Areas
  • Project Integration, Scope, Quality, Human Resources, Communications
Process Groups
  • Initiating and Planning
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